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Senior Technical Writer at Badgeville, Inc. in Menlo Park, CA

 

A Badgeville Senior Technical Writer:

  • Becomes an expert on the Badgeville platform
  • Works with Product Management to create comprehensive product documentation and FAQs to support every release
  • Works with technical staff to create functional and technical FAQs for our developer community
  • Updates existing content in the knowledge base and community
  • Supports creating winning marketing content used in the sales process

 

Skills Required:

  • You must be an excellent writer with an eye for detail
  • Be competent with a variety of content creation tools: MS Word, PowerPoint, wikis, PaintShop Pro or similar image editing app, any video editing app.
  • Have a minimum of four years’ experience writing documentation
  • Have software industry especially, SaaS or social media

Preferred:

  • Be a strong self-started with a passion for conceiving valuable content and bringing it to life
  • Have some technical skills (HTML, CSS, Javascript)
  • Are exceptionally organized while working on multiple projects

 

About Badgeville:

 

Badgeville, the Behavior Platform, makes it easy for business leaders, marketers and innovative technologists to use smart gamification techniques to increase user loyalty and engagement across eCommerce, Media & Entertainment, Health, Education, Services and Enterprise web & mobile experiences. Using Badgeville, brands can reward users with real-time achievements and reputation, while at the same time driving user behavior, achieving specific business goals, and measuring and optimizing user engagement. Badgeville customers include Samsung, CA Technologies, X.Commerce, NBC, Bluefly, Interscope Records, Deloitte Digital, and The Active Network. Founded in 2010, Badgeville is based in Menlo Park, California and has offices in New York and Europe. For more information, visit Badgeville on the web at http://www.badgeville.com/.

 

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