Technical Account Manager at Badgeville, Inc. in Menlo Park, CA

A Technical Account Manager:

• Owns the technical success of customer implementations
• Partners with producers to provide excellent project-based customer service
• Educates the customer about product features and the integration process
• Responds to implementation questions from customer developers
• Reviews customer technical designs and code, ensuring best practices are followed
• Provides technical guidance in sales meetings
• Builds relationships with customer development teams
• Documents solutions and contributes to our knowledge base and developer community

Requirements:

• Computer science/engineering degree
• Expertise in at least one major programming language
• 2+ years of experience in a developer role
• 3+ years of experience in a technical, customer facing role
• 5+ years total experience
• Excellent communication skills
• Excellent troubleshooting skills
• A passion for learning

Preferred:

• Experience with JavaScript, jQuery, CSS and AJAX
• Experience with web development using server-side scripting languages like PHP or Ruby
• Experience with RESTful APIs
• Experience with document-based databases, e.g., MongoDB

Additional Requirements:

• Must be authorized to work in the United States on a full-time basis for any employer

What's in it for you:

• You'll be an early and important member of a company with fantastic growth potential
• Competitive salary, stock options, benefits, and vacation

About Badgeville:

Badgeville, the Behavior Platform, makes it easy for business leaders, marketers and innovative technologists to use smart gamification techniques to increase user loyalty and engagement across eCommerce, Media & Entertainment, Health, Education, Services and Enterprise web & mobile experiences. Using Badgeville, brands can reward users with real-time achievements and reputation, while at the same time driving user behavior, achieving specific business goals, and measuring and optimizing user engagement. Badgeville customers include Samsung, CA Technologies, X.Commerce, NBC, Bluefly, Interscope Records, Deloitte Digital, and The Active Network. Founded in 2010, Badgeville is based in Menlo Park, California and has offices in New York and Europe. For more information, visit Badgeville on the web at http://www.badgeville.com/.